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2 hours support per month
Basic Maintenance
Critical Bug Fixes Only
Limited customer support
No enhancement(s)
No new feature(s)
Entry
5 hours support per month
Basic Maintenance
Critical Bug Fixes Only
Limited customer support
No enhancement(s)
No new feature(s)
Starter
10 hours support per month
Basic Maintenance
Basic Bug(s) Fixing
Limited enhancement(s)
Limited customer support
No new feature(s)
Pro
20 hours support per month
Basic Maintenance
Basic Bug(s) Fixing
Minor enhancement(s)
Standard Customer Support
No new feature(s)
Business
40 hours support per month
Basic Maintenance
Basic Bug(s) Fixing
Major enhancement(s)
New feature(s)
Priority customer support
Custom
Custom Solution
Flexible Support Hours
Bug Fixing
Enhancements
New Features
Priority Support
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